Find out before you build it, not after you ship it.
One SDK covers web, iOS and Android, so a team of four is not wiring three tools together to answer one question. Watch the session, ask the person in it, and read the review they left afterwards — all on the same install.
Post-checkout NPS
Created Jan 15, 2026 · Active · 8 questions · 428 responses
RESPONSES
428
+37 since yesterday
RESPONSE RATE
64.2%
fully completed
AVG COMPLETION
87%
per response
QUESTIONS
8
in this study
Open-text sentiment
186 of 240 open-text responses analyzed
0.42
average score, -1 to +1
78% coverage
Themes
Runway is the real constraint.
At five people the cost of an analytics stack is not the invoice. It is the week someone loses wiring three tools together, and the month you lose building something nobody asked for. Both of those get cheaper when everything already shares one session id.
Free
to start
100 responses a month, 50 session replays, 1 active survey and 3 team members. No card.
14 days
of Pro, free
Unlimited surveys and replay, AI theme detection and external feedback sources. Still no card.
1
SDK
Web, iOS and Android from the same install, under the same identity.
0
elements to tag
Screens, taps, scrolls and errors are captured automatically. Custom events still call track().
Solve your most critical early-stage challenges
Find product-market fit faster
Ask the people using it now, and watch what they actually did before you read the answer.
Do not buy four tools
Replay, surveys, usability studies and review monitoring in one place, on one bill.
Ship without a data hire
No warehouse, no tracking-plan workshop, no analyst standing between you and an answer.
Post-checkout NPS
Created Jan 15, 2026 · Active · 8 questions · 428 responses
RESPONSES
428
+37 since yesterday
RESPONSE RATE
64.2%
fully completed
AVG COMPLETION
87%
per response
QUESTIONS
8
in this study
Open-text sentiment
186 of 240 open-text responses analyzed
0.42
average score, -1 to +1
78% coverage
Themes
In-App Surveys
Talk to the users you actually have
Early on, twenty honest answers beat twenty thousand events. Ask puts the question inside the product at the moment the thing you care about happened, rather than in an email a week later that nobody opens.
- Targeted in-product surveys on web, iOS and Android
- Open text read back as sentiment and themes instead of left in a spreadsheet
- Target by behaviour, page or screen — and cap how often it appears
⚡ Friction Overview
Identifies where visitors struggle in your site: rage clicks, errors, and unresponsive elements
Friction Trend
Device Breakdown
Session Replay
Watch every session, while there are few enough to watch
This is the one advantage of being small, and almost nobody uses it. At a few hundred sessions a week you can genuinely watch the ones that went wrong — and every one of them is a founder-level insight.
- Real web, iOS and Android sessions, scored by how much the user struggled
- Rage clicks, dead clicks and errors flagged on the timeline
- 50 replays a month on the free plan, unlimited on Pro
Checkout findability
24
Participants
78%
Success
61%
Directness
7.4
Score /10
38s
Median time
95% CI · success 64–88% · directness 47–74%
First click
Final destination
First click on the right path: 58% — they then succeed 84% vs 31% when the first click was wrong.
SEQ ease (1–7): 5.8 · 24 ratedUsability Testing
Settle it before the sprint, not after
The argument about which navigation is clearer costs two engineers a week to resolve by shipping. An unmoderated tree test resolves it in an afternoon, with a link you send to real people.
- Task, tree-test and card-sort studies, run unmoderated
- A shareable participant link — nothing for anyone to install
- See where people hesitated, backtracked or picked the wrong branch
Social Listening
Monitor app reviews and sentiment across platforms
Reviews
8,412
★★★★☆ 4.2 Stars
For selected range
Stars breakdown
Sentiment breakdown
★★☆☆☆
Payment fails at the last step
Users report the payment step failing after the update and are asking for another way to pay.
Social Listening
Your first reviews decide your next hundred installs
At this stage a single one-star review is a measurable share of your rating. Listen pulls app store reviews and social mentions into one tagged feed, so the complaint reaches you while it is still fixable.
- App store reviews and social mentions in a single feed
- Sentiment, theme and urgency applied to each item as it lands
- Watch sentiment move release to release rather than quarter to quarter
The free plan
What you get without paying anything
The limits below are the actual free tier, not a trial that expires. Pro adds a 14-day trial on top, and neither asks for a card.
100 responses a month
Survey responses across one active survey. Enough to run a real research loop at seed stage.
50 session replays a month
Web, iOS and Android sessions, with struggle scoring and the frustration signals flagged.
3 team members
The whole product team at most seed-stage companies, with no per-seat maths to do.
Basic sentiment analysis
Open-text answers read back as sentiment. AI theme detection sits on Pro.
No credit card
Neither the free plan nor the 14-day Pro trial asks for one up front.
Move up when you outgrow it
Upgrade or downgrade at any time, billed pro-rata, with the data you already collected intact.
Wearing four hats at once
Product
Decide what to build from what people did, not from whichever request arrived most recently.
For product managersEngineering
Find the error that is costing real sessions before it is a support queue you cannot staff.
For engineersDesign
See whether the interface works the way it was drawn, without recruiting a research panel first.
For designers