Sentiment Analysis & monitoring for MacOS app reviews
Get closer to 5 stars with every new version. Leverage the feedback in your Mac App Store reviews to understand exactly what users love and hate about your app.
Over 25% of Fortune 100 and 35% of top charting app developers trust Cxorbi
v4.0 saw the largest sentiment jump (+11%). Users cite improved performance and the new quick-actions bar as key drivers.
Improve your MacOS app rating faster than ever
Cxorbi makes it easy to understand trends in sentiment towards your macOS app using the feedback you already have in your Mac app reviews. Our AI has been trained on over 400 million records of feedback, offering world-class accuracy.
Use our natural language processing tools to dig a level beyond the sentiment and see what's driving your star ratings.
- Real-time sentiment scoring on every new Mac review
- Version-by-version sentiment comparison
- AI summaries of what changed between releases
- Trend alerts before your rating takes a hit
Sentiment analysis tells you what users think, natural language processing tells you why.
Mac app review sentiment analysis
Analyze app review sentiment for every review from the MacOS store, as you receive them. Map how sentiment towards your app is changing over time so you can pinpoint the changes users love or hate.
Address complaints faster
Proactively address problems in your Mac app as soon as they are reported in the Apple App Store. Cxorbi's natural language processing identifies problems so you can protect your hard-earned star rating.
Surface common Words & Topics
Easily isolate feature requests and spot issues before they affect your star rating. Cxorbi reads and categorizes every new review according to the keywords and Topics it contains. Use our premade Topics to get started in minutes, or dig deep and create your own.
Fine-tune your advocacy marketing
Automatically surface the customers with the power to drive positive word of mouth for your Mac app. Cxorbi makes it easy to find these special users so you can nurture your relationship from day one.
Send reviews to the tools your team live in
Send your Mac app reviews to the parts of your business where they will have the most impact. Cxorbi natively connects to Slack, Zendesk and Zapier, making it easy to share relevant feedback across your team.
Cxorbi goes beyond Mac app reviews
Make your Mac app reviews a core part of your Voice of the Customer reporting. Combine App Store data with in-app surveys, session replays, and heatmaps for a complete picture.
Know exactly what's driving every star rating
Cxorbi's natural language processing automatically reads and categorizes every Mac review by the topics and keywords it contains — performance, integrations, sync issues, and more. No manual tagging. No missed patterns.
- Pre-built topic templates for Mac apps — launch in minutes
- Create custom topics tailored to your product's vocabulary
- See which topics drive 1-star vs 5-star reviews
- Topic trend alerts when a category spikes
Why choose Cxorbi to manage your Mac app reviews?
First 14 days are on us
No credit card required, so you can test Cxorbi without any upfront commitment. We think you will love it!
Set-up in minutes
No need to invest hours getting started. Cxorbi is designed to be simple and self-service, so you can be up and running quickly using our templated dashboards and NLP models.
Proprietary sentiment and NLP tools
Our sentiment analysis and NLP tools have been trained on over 400 million records of short-form user feedback — able to interpret the nuanced language you'll find in Mac reviews without skipping a beat.
Getting started with MacOS app
reviews in Cxorbi
Sign up to Cxorbi. You'll be on a 14-day free trial automatically.
Select MacOS when Cxorbi prompts you to add your first Source.
Search for your MacOS app and then hit “add” to start tracking it.
Rinse and repeat for the other apps you want to add.