Every mention, every location, one view.
The aggregate score looks fine until you split it. One branch, one network or one release is usually carrying the whole number — and by the time it shows up in the quarterly, it has been true for weeks.
Capabilities
4 capabilities, and the mechanics behind each one.
Every one of these is a screen in the product today — not a roadmap item.
01
Listening
Five networks, one board.
Listening
Five networks, one board.
Reddit, Google, Meta, X and LinkedIn connect once and land in the same place as your app-store reviews, instead of in five tabs and a saved search somebody forgets to run on Friday.
Highlight
Meta delivers by webhook rather than polling, so the mentions that matter arrive rather than waiting for a cycle.
What your team gets
The modules your team works in.
Social Listening
Reviews and mentions from five networks plus the app stores, scored for sentiment and grouped into themes, with the competitor set benchmarked beside you.
Explore Social ListeningIn-App Surveys
Ask the people already using the product, in the moment, on web, iOS or Android — rather than emailing a panel a week later and hoping they remember.
Explore In-App SurveysIn-App Messages
Publish banners, modals and inline messages to a targeted audience, so the campaign lands inside the product rather than only in the inbox.
Explore In-App MessagesAI Insights
Ask what moved after the launch in plain language and get a brief back with its evidence attached, instead of assembling the read across four dashboards.
Explore AI InsightsAccess
The one place Listen differs from everything else.
Listen carries its own access model, and it is the only enforced multi-seat model in the product. A leader invites people to the listening surface specifically, resends or revokes an invite, and changes a member's role — without handing over the rest of the workspace.
Leader and member
Two roles, enforced server-side on every listening team route rather than hidden in the UI.
Invite, resend, revoke
The full lifecycle, including a share link for the invite when email is not the fastest path.
Change a role in place
Promote or demote an existing member without removing and re-inviting them.
Scoped to Listen
Access here does not imply access to replay, funnels or settings — stated plainly because that is a question procurement asks.
Listening team
ExampleRoles
Leader / Member
enforced on every team route
Invites
Send · resend · revoke
with share link
Scope
Listening only
not workspace-wide