Integrations

cxorbi + Zendesk

Connect customer feedback to your support workflow. Turn app store reviews and user sentiment into actionable Zendesk tickets — automatically.

Why connect

Why connect Zendesk with cxorbi?

Respond to user issues faster by connecting feedback to support tickets
Keep support and product teams on the same page
Turn negative reviews into resolved tickets automatically
Reduce response time with AI-assisted context
What you can do

What you can do with Zendesk

Create Zendesk tickets from app store reviews
Sync feedback tags to Zendesk ticket labels
Auto-escalate low-rated reviews to support
View Zendesk ticket status inside cxorbi
How it works

Get started in minutes

1

Connect your Zendesk account via OAuth

2

Map cxorbi feedback categories to Zendesk ticket types

3

Enable auto-escalation rules

Turn every complaint into a resolved ticket

Connect Zendesk and close the loop between feedback and support.